Privacy Policy
Last updated: 12/25/2025
At CareFix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services.
1. Information We Collect
For Users:
- Name, contact information, and address
- Service request details and location
- Payment information (processed securely through third-party providers)
- Device information and usage data
For Technicians:
- Personal and professional information
- Skills, certifications, and service areas
- Bank account details for payments
- Service history and ratings
2. How We Use Your Information
- To provide and improve our services
- To connect users with appropriate technicians
- To process payments and transactions
- To send service-related communications
- To analyze usage patterns and improve user experience
- To comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With technicians to facilitate service delivery (for users)
- With users to enable service requests (for technicians)
- With service providers who assist in our operations
- When required by law or to protect our rights
- In case of business transfers or mergers
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
- Request a copy of your data
- File a complaint with relevant authorities
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in marketing efforts. You can control cookie preferences through your browser settings.
7. Third-Party Links
Our website and app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@carefix.in
Mobile: 9919398193
Address: Morbi, Gujarat, India, 363641